Customer Service Training

Course Type - Placement-Oriented Courses

Course Qualification - 10+2 or Graduation in any stream

Course Duration - 3 Months - 1 Years

More About This Course:

Customer Service Training equips students with essential communication and interpersonal skills required for careers in BPOs, hospitality, aviation, and retail sectors.

The Customer Service Training program focuses on developing professional communication, problem-solving abilities, and customer relationship management skills. Students learn how to handle customer queries, manage complaints, and deliver exceptional service experiences.

With the growth of BPOs, call centers, retail chains, and service industries in Delhi NCR and surrounding regions, this course offers excellent employment opportunities for students seeking quick entry into the workforce.

Eligibility Criteria:

• 10+2 or Graduate.
• Good communication skills in English and Hindi.
• Customer-oriented attitude and interpersonal skills.

Admission Process:

• Career counselling and course selection.
• Selection of suitable training institute.
• Registration with required documents.
• Fee payment and batch allocation.
• Training commencement and placement assistance.